.chat-widget{position:fixed;bottom:20px;right:20px;z-index:1000;font-family:Plus Jakarta Sans,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif}.chat-button{width:64px;height:64px;border-radius:50%;background:linear-gradient(135deg,#0561e2,#2b8eff);border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:0 6px 25px #0561e266;transition:all .3s ease;padding:0;overflow:hidden}.chat-button-icon{width:42px;height:42px;-o-object-fit:contain;object-fit:contain;transition:transform .3s ease}.chat-button:hover{transform:scale(1.08);box-shadow:0 8px 30px #0561e280}.chat-button:hover .chat-button-icon{transform:scale(1.1) rotate(-5deg)}.chat-button:active{transform:scale(.95)}.chat-window{position:absolute;bottom:85px;right:0;width:380px;height:520px;background:#fff;border-radius:24px;box-shadow:0 20px 60px #0561e226,0 8px 25px #0000001a;display:none;flex-direction:column;overflow:hidden;border:2px solid #e8f1ff}.chat-window.open{display:flex;animation:slideUp .3s ease}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.chat-header{background:linear-gradient(135deg,#0561e2,#2b8eff);padding:16px 20px;display:flex;justify-content:space-between;align-items:center;box-shadow:0 2px 10px #0561e233}.chat-header-info{display:flex;align-items:center;gap:12px}.header-bot-icon{width:40px;height:40px;border-radius:50%;border:2px solid rgba(255,255,255,.3);background:#fff;padding:2px}.chat-header-info h4{margin:0;font-size:16px;font-weight:700;color:#fff;letter-spacing:.5px}.close-button{background:#fff3;border:none;cursor:pointer;padding:8px;color:#fff;display:flex;align-items:center;justify-content:center;transition:all .2s;border-radius:50%;width:34px;height:34px}.close-button:hover{background:#ffffff4d;transform:rotate(90deg)}.chat-messages{flex:1;padding:20px;overflow-y:auto;display:flex;flex-direction:column;gap:14px;background:linear-gradient(180deg,#f8fbff,#fff)}.message{max-width:88%;padding:14px 18px;border-radius:20px;font-size:14px;line-height:1.6;animation:fadeIn .3s ease;box-shadow:0 2px 8px #0000000f}@keyframes fadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.bot-message{align-self:flex-start;background:#fff;color:#33404f;border-bottom-left-radius:6px;border:1px solid #e8f1ff}.bot-message a{color:#0561e2;text-decoration:none;font-weight:600;border-bottom:1px solid #0561e2;transition:all .2s}.bot-message a:hover{color:#2b8eff;border-bottom-color:#2b8eff}.user-message{align-self:flex-end;background:linear-gradient(135deg,#0561e2,#2b8eff);color:#fff;border-bottom-right-radius:6px;box-shadow:0 4px 15px #0561e24d}.typing-indicator{display:flex;gap:5px;padding:18px;background:#fff;border-radius:20px 20px 20px 6px;align-self:flex-start;border:1px solid #e8f1ff;box-shadow:0 2px 8px #0000000f}.typing-indicator span{width:8px;height:8px;background:linear-gradient(135deg,#0561e2,#2b8eff);border-radius:50%;animation:typing 1.4s infinite}.typing-indicator span:nth-child(2){animation-delay:.2s}.typing-indicator span:nth-child(3){animation-delay:.4s}@keyframes typing{0%,60%,to{transform:translateY(0)}30%{transform:translateY(-10px)}}.chat-input-area{padding:18px 20px 22px;background:#fff;border-top:2px solid #f0f7ff}.button-container{display:flex;flex-wrap:wrap;gap:10px}.option-button{padding:12px 22px;border:2px solid #e0ecff;background:#fff;color:#0561e2;border-radius:28px;font-size:13px;font-weight:600;cursor:pointer;transition:all .25s ease;white-space:nowrap;letter-spacing:.3px}.option-button:hover{background:linear-gradient(135deg,#f0f7ff,#e0ecff);border-color:#0561e2;transform:translateY(-2px);box-shadow:0 4px 12px #0561e233}.option-button:active{transform:translateY(0) scale(.98)}.back-button{border-color:#e2e8f0;color:#52637a;background:#f8fafc}.back-button:hover{background:#e2e8f0;border-color:#cbd5e1;color:#33404f}.menu-button{border-color:#0561e2;color:#fff;background:linear-gradient(135deg,#0561e2,#2b8eff)}.menu-button:hover{background:linear-gradient(135deg,#0452c2,#1a7fff);border-color:#0452c2;box-shadow:0 4px 15px #0561e259}.link-button{background:linear-gradient(135deg,#0561e2,#2b8eff);color:#fff;border:none}.link-button:hover{background:linear-gradient(135deg,#0452c2,#1a7fff);box-shadow:0 4px 15px #0561e259}.complaint-button{background:linear-gradient(135deg,#0561e2,#2b8eff);color:#fff;border:none;font-weight:700;box-shadow:0 4px 15px #0561e24d}.complaint-button:hover{background:linear-gradient(135deg,#0452c2,#1a7fff);box-shadow:0 6px 20px #0561e266;transform:translateY(-2px) scale(1.02)}.complaint-button:active{transform:translateY(0) scale(.98)}.chat-messages::-webkit-scrollbar{width:6px}.chat-messages::-webkit-scrollbar-track{background:#f0f7ff;border-radius:3px}.chat-messages::-webkit-scrollbar-thumb{background:linear-gradient(180deg,#0561e2,#2b8eff);border-radius:3px}.chat-messages::-webkit-scrollbar-thumb:hover{background:linear-gradient(180deg,#0452c2,#1a7fff)}@media (max-width: 480px){.chat-widget{bottom:15px;right:15px}.chat-window{position:fixed;bottom:85px;right:10px;left:10px;width:auto;height:calc(100vh - 100px);border-radius:20px}.chat-button{width:58px;height:58px}.chat-button-icon{width:38px;height:38px}.message{max-width:92%}.header-bot-icon{width:36px;height:36px}}